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Effective September 10, 2026 · Last updated September 10, 2026
These Terms of Service (the "Terms") govern access to and use of Pegasy, a proposal and closing platform for service businesses, provided by Nathan Cole LLC ("Pegasy", "we", "us").
By creating an account, accessing a workspace or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Pegasy is business-to-business software that helps service businesses create interactive commercial proposals and manage the workflow that leads to a signed and paid deal.
Depending on your plan and configuration, the Service may allow you to:
A Pegasy proposal is an interactive web experience, not simply a PDF document.
The Service is intended for professional and business use by individuals who are at least 18 years old and who have authority to bind the business they represent.
You are responsible for the accuracy of your account information, for keeping your credentials confidential and for all activity that occurs under your account.
Notify us promptly at support@pegasy.io if you believe your account has been compromised.
Accounts may belong to a workspace. A workspace owner or administrator may invite members, assign roles and permissions, and access content, settings and billing information associated with that workspace.
The workspace owner is responsible for the conduct of its authorised users and for ensuring that access is granted only to people who should have it. Removing a user from a workspace does not by itself delete content that user created.
You agree not to use the Service to:
We may suspend or restrict access where we reasonably believe these Terms have been breached or where necessary to protect the Service or its users.
"Customer Content" means everything you or your authorised users submit to the Service, including company and contact records, deals, proposal text and structure, pricing and commercial terms, uploaded files, briefs, transcripts, imported context, brand assets and images.
As between you and Pegasy, you retain all rights in your Customer Content. You grant us a limited, non-exclusive licence to host, store, process, transmit and display Customer Content solely to provide, secure, support and maintain the Service.
You are responsible for ensuring you hold the rights and, where applicable, the lawful basis required for the Customer Content you submit.
The Service is designed to be used with information about your clients and prospective clients, and to deliver proposals to recipients you designate.
Where we process personal data on your behalf, you act as the controller and we act as a processor or service provider. You are responsible for providing any notices and obtaining any consents required in your relationship with your clients and recipients.
Details of how personal data is handled are set out in the Pegasy Privacy Policy.
Certain features use artificial intelligence to help draft or structure proposal content from the context you provide.
AI-generated output is a draft. It may be inaccurate, incomplete, outdated or unsuitable for your situation, and it does not constitute legal, tax, accounting, financial or other professional advice.
You are responsible for reviewing, correcting and approving all generated content before a proposal is sent to a client. Pegasy does not warrant the accuracy of AI-generated output and does not autonomously verify, endorse or guarantee any scope, price, commitment or timeline expressed in a proposal.
You define the services, prices, packages, quantities, options, add-ons and commercial terms presented in your proposals, and you control which of them a recipient is permitted to select.
The Service presents the options you have configured. It does not allow a recipient to unilaterally alter commercial terms you have defined. A change requested by a recipient is a request; it takes effect only if you act on it.
Pegasy is not a party to the agreement between you and your client and does not act as your adviser, agent or representative in that relationship.
The Service can record a recipient's acceptance of a proposal and capture an electronic signature, together with supporting information such as timestamps and technical metadata.
You are responsible for determining whether electronic acceptance and signature are valid and sufficient for your transaction, your sector and the jurisdictions involved. Pegasy does not guarantee that a proposal, acceptance, signature or resulting agreement satisfies the legal or formal requirements of any particular jurisdiction.
Where you enable online payment, payment is processed by third-party payment infrastructure, including Stripe. Your use of that infrastructure is governed by the provider's own terms, and you are responsible for maintaining your own account and compliance with the provider.
Pegasy does not store raw payment-card details and does not hold funds on your behalf.
A redirect back to the application after a payment step is not by itself proof of a successful payment. Settlement is determined by the payment provider or the relevant financial institution.
Where you enable manual bank transfer, the Service may record that a transfer has been reported. Recording a reported transfer is not proof that funds have been sent, received or settled. You remain responsible for verifying receipt of funds through your own banking records.
Where implemented, the Service may record events relating to a proposal, such as views, visits, time spent, reading progress and interactions with sections or options.
These are records of observed events. They are indicators only and are not guaranteed to be complete, and they should not be treated as conclusive evidence of a recipient's identity, attention or intentions.
The Service may connect to third-party services at your request, such as authentication providers, content sources and payment providers.
Those services operate independently under their own terms and privacy policies. Enabling an integration authorises the exchange of data necessary for that feature. We are not responsible for a third party's availability, changes, errors or discontinuation.
Access to paid features requires an active subscription. The plans, features, billing frequency and prices applicable to you are those presented at the time of purchase or agreed in writing.
Unless stated otherwise, fees are charged in advance, are exclusive of taxes, and are non-refundable except where required by law. Subscriptions renew automatically for successive periods unless cancelled before the end of the then-current period.
We may change prices or plan contents on reasonable notice, taking effect at the start of a subsequent billing period.
If payment fails or remains outstanding, we may suspend access until the account is brought current.
The Service, including its software, interface, design system, templates, section library, documentation, branding and all related materials, is owned by Nathan Cole LLC or its licensors and is protected by intellectual-property laws.
Subject to these Terms, you receive a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes.
You may not copy, modify, distribute, sell, sublicense, reverse engineer, decompile or create derivative works from the Service except to the extent applicable law expressly permits.
The Pegasy name, logo and visual identity may not be used in a way that suggests endorsement, partnership or affiliation without written permission.
Each party may receive non-public information belonging to the other. Each party agrees to protect such information with reasonable care and to use it only as necessary to perform under these Terms, except where disclosure is required by law.
We treat Customer Content as confidential and access it only where necessary to operate, secure or support the Service, to prevent fraud or abuse, or where required by law.
We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation unless a separate written service-level agreement expressly applies.
The Service may be unavailable due to maintenance, deployments, provider outages, network failures, security incidents or events outside our reasonable control.
We may add, modify or discontinue features. Where a change materially reduces core functionality you rely on, we will use reasonable efforts to provide advance notice.
You may stop using the Service and cancel your subscription at any time through your account settings or by contacting us.
We may suspend or terminate access where you materially breach these Terms, where required by law, where necessary to protect the Service or other users, or where fees remain unpaid.
On termination, your right to access the Service ends. You should export any content you wish to keep before your account closes.
After termination we may retain content for a limited period to allow for reactivation and to meet legal, accounting, security and dispute-resolution obligations, after which it is deleted or anonymised in accordance with the Privacy Policy. Residual copies may persist in secure backups until overwritten in the normal backup cycle.
Except as expressly stated in these Terms, and to the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the Service will meet your requirements, that any proposal will be accepted, that any deal will close, or that use of the Service will produce any particular commercial result.
Pegasy does not provide legal, tax, accounting or financial advice.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill, business opportunity or data, arising out of or relating to these Terms or the Service.
To the maximum extent permitted by law, our aggregate liability arising out of or relating to these Terms or the Service will not exceed the amounts you paid to us for the Service in the twelve months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
You agree to indemnify and hold harmless Nathan Cole LLC against third-party claims, damages, losses and reasonable costs arising from your Customer Content, your use of the Service in breach of these Terms or applicable law, or the commercial relationship between you and your clients.
We may update these Terms to reflect changes to the Service, our practices or legal requirements. The "Last updated" date at the top of this page will be revised.
Where a change is material, we will provide reasonable notice. Continued use of the Service after the change takes effect constitutes acceptance of the updated Terms.
Governing law and competent courts:
Mandatory protections available to you under the law of your own country of residence or establishment are unaffected.
Nathan Cole LLC
Trading as Pegasy
Website: pegasy.io
Registered address:
Email: support@pegasy.io
Create a premium proposal your client can review, compare, approve, sign and pay without leaving the experience you built for them.
